DUAL ONLINE CENTER
Bank of Good Practices in Social Inclusion through WBL
Youth Coaching (Jugendcoaching)
Overview
The aim of the youth coaching support service is to identify pupils at risk of dropping out of school or being excluded from school from the individual 9th year of school attendance, to advise them and, if necessary, to provide them with long-term support.
Youth coaching aims to ensure a successful transition between school and work or secondary levels I and II and supports young people in difficult situations in their educational career.
Youth coaching is aimed at young people from the 9th year of school as well as out-of-school young people up to the age of 19.
Young people with a disability or special educational needs can take advantage of the program up to the age of 24. Young people who are subject to compulsory training can also turn to the youth coaching program.
Youth coaching is also available to young people who have committed a criminal offense.
Special support is given to young people who are at risk of dropping out of school or are unable to obtain a qualification. Youth coaching also helps young people to find an apprenticeship or enter the job market directly by referring them to the relevant agencies (e.g. AMS, employment assistance, etc.).
Youth coaching aims to ensure a successful transition between school and work or secondary levels I and II and supports young people in difficult situations in their educational career.
Youth coaching is aimed at young people from the 9th year of school as well as out-of-school young people up to the age of 19.
Young people with a disability or special educational needs can take advantage of the program up to the age of 24. Young people who are subject to compulsory training can also turn to the youth coaching program.
Youth coaching is also available to young people who have committed a criminal offense.
Special support is given to young people who are at risk of dropping out of school or are unable to obtain a qualification. Youth coaching also helps young people to find an apprenticeship or enter the job market directly by referring them to the relevant agencies (e.g. AMS, employment assistance, etc.).
Objectives
The aim of the youth coaching support service is to identify pupils at risk of dropping out of school or being excluded from school from the individual 9th year of school attendance, to advise them and, if necessary, to provide them with long-term support.
Youth coaching is based on needs-oriented advice and support, divided into the areas of initial advice and, if required, advice and support with a case management approach. Within the framework of support tailored to individual needs, this can comprise up to 35 hours. The aim of each consultation is to ensure that the young person is placed in a training program that is suitable for him/her, thus ensuring the continuation of qualified training and the fulfillment of the training obligation.
Ideally, youth coaches work closely with the school or the school support system (student and educational counseling, school psychology, school social work, etc.) and, if desired, also with parents. Good coordination and cooperation between the support systems at the school location are of central importance for the educational success of young people. This networking and cooperation should be supported by the school management.
Youth coaching is based on needs-oriented advice and support, divided into the areas of initial advice and, if required, advice and support with a case management approach. Within the framework of support tailored to individual needs, this can comprise up to 35 hours. The aim of each consultation is to ensure that the young person is placed in a training program that is suitable for him/her, thus ensuring the continuation of qualified training and the fulfillment of the training obligation.
Ideally, youth coaches work closely with the school or the school support system (student and educational counseling, school psychology, school social work, etc.) and, if desired, also with parents. Good coordination and cooperation between the support systems at the school location are of central importance for the educational success of young people. This networking and cooperation should be supported by the school management.
Implementation
Youth coaching as part of NEBA (Netzwerk Berufliche Assistenz) was launched as a pilot project in three Austrian federal states in 2012. Just one year later, in 2013, it was rolled out nationwide. The aim was to offer young people individual support during the transition from school to work, especially those with disabilities or increased support needs.
Innovative features
Mentoring programs for marginalized groups, Includes mentorship and support networks
Success stories
Testimonials:
• M.: has learning difficulties, overwhelmed by social contact, a place in an organic restaurant was found together, training is continued despite bad prior experiences.
• Z.: Compulsory school leaving certificate, no connection after school, referral to youth coaching, contact with AMS, organization of inter-company training as an electrical technician
• K.: Difficulties at school, several applications rejected/failed tests, intensive cooperation with youth coaching: apprenticeship research, test training, ..., then confirmed apprenticeship as a mechanical engineer
• M.: has learning difficulties, overwhelmed by social contact, a place in an organic restaurant was found together, training is continued despite bad prior experiences.
• Z.: Compulsory school leaving certificate, no connection after school, referral to youth coaching, contact with AMS, organization of inter-company training as an electrical technician
• K.: Difficulties at school, several applications rejected/failed tests, intensive cooperation with youth coaching: apprenticeship research, test training, ..., then confirmed apprenticeship as a mechanical engineer
Measured outcomes
Evaluation 2021
• More than 20 times as many young people with special school qualifications in training compared to people not participating in youth coaching
• Stronger impact on people with a migration background
• Dropout prevention: 58.6%
• Reintegration: 56.8%
• Generally more positive effects on factors such as realistic career aspirations, self-assessment, independence, goal orientation, motivation, ...
• More than 20 times as many young people with special school qualifications in training compared to people not participating in youth coaching
• Stronger impact on people with a migration background
• Dropout prevention: 58.6%
• Reintegration: 56.8%
• Generally more positive effects on factors such as realistic career aspirations, self-assessment, independence, goal orientation, motivation, ...
Challenges and lessons learned
2019: Some groups of people are difficult to reach: Introduction of pilot projects (JUPI) in three federal states to reach NEETs, young people with withdrawal experiences, multiple drop-outs from measures and unqualified employees
- CountryAustria
- SectorAll sectors
- Target groupMigrants, refugees and asylum seekers NEETs and early school leavers People at risk of poverty or social exclusion People with disabilities
Leading organisation
A programme in a wider network for vocational assistance (“NEBA”) funded by the Ministry of Social Affairs (BMSGPK) and the Ministry of Labour and Economy (BMAW) and implemented by the Social Ministry Service (SMS)
Date
2012, ongoing
Key stakeholders
• NGOs and social organizations
Number of beneficiaries
Over 190,700 participants from 2012 to 2020 2022
A total of 67.023 participations 2023
A total of 70.113 participations 2024
A total of 70.493 participations
A total of 67.023 participations 2023
A total of 70.113 participations 2024
A total of 70.493 participations
