SMART SIP

Sector Map: Knowledge, Skills and Competences

Sector map of OCCUPATIONS and SKILLS

Support ICT system users

Skill

Description

Communicate with end users, instruct them on how to progress with tasks, use ICT support tools and methods to solve problems and identify possible side effects and provide solutions.

Classification

Skills → Working with computers → Setting up and protecting computer systems → Resolving computer problems

Skills → Communication, collaboration and creativity → Teaching and training → Training on operational procedures

Transversal skills and competences → Social and communication skills and competences → Supporting others

Essential for

Telecommunications engineer

Optional for

Smart home engineer

Funded by the European Union. Views and opinions expressed are however those of the author(s) only and do not necessarily reflect those of the European Union or the European Education and Culture Executive Agency (EACEA). Neither the European Union nor EACEA can be held responsible for them.

Project Number:
101104680-HABITABLE-ERASMUS-EDU-2022-PEX-COVE