SMART SIP

Sector Map: Knowledge, Skills and Competences

Sector map of OCCUPATIONS and SKILLS

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Analyse customer service surveys

Skill

Description

Analyse results from surveys completed by passengers/customer. Analyse results to identify trends and draw conclusions.

Classification

Skills → Information skills → Analysing and evaluating information and data → Analysing business operations

Skills → Information skills → Processing information → Gathering information from physical or electronic sources

Transversal skills and competences → Thinking skills and competences → Processing information, ideas and concepts

Essential for

No related items available.

Optional for

Mobility services manager

Funded by the European Union. Views and opinions expressed are however those of the author(s) only and do not necessarily reflect those of the European Union or the European Education and Culture Executive Agency (EACEA). Neither the European Union nor EACEA can be held responsible for them.

Project Number:
101104680-HABITABLE-ERASMUS-EDU-2022-PEX-COVE