DUAL ONLINE CENTER
Bank of Good Practices in Social Inclusion through WBL
COSTA NOVA Training Academy (Academia de Formação COSTA NOVA)
Overview
This measure is intended as a response to our organisation's needs (to attract, develop and retain qualified talent). The creation of the academy was also a way for us to work on our employees' technical and behavioural skills, not only with migrants but also with natives
Objectives
Facilitating the integration of all elements of the organisation without exception; alignment of the organisational culture.
Identifying the needs of each employee, e.g. foreign employees are immediately referred to PLA (Portuguese for foreigners) classes to facilitate integration and communication in our community.
Identifying the needs of each employee, e.g. foreign employees are immediately referred to PLA (Portuguese for foreigners) classes to facilitate integration and communication in our community.
Implementation
The academy was born out of the need to bring the organisation into line with the values related to training employees, investing in their qualifications and skills. Specifically for the most disadvantaged groups (migrants), we believe that the learning of the Portuguese language by everyone in the organisation promotes their social integration and facilitates communication within the organisation.
Innovative features
Digital learning tools to improve access, Uses technology to improve access.
Success stories
We have employees from Nepal and India who liaise/communicate with their colleagues and managers in Portuguese.
Measured outcomes
Improved communication and consequently the performance of their daily tasks
Challenges and lessons learned
There used to be a great deal of difficulty in communicating, the passing on of know-how failed by the people who really had it because they couldn't express themselves with this group of employees. This action by the Portuguese classes has broken down some barriers, facilitating the transmission of knowledge/methods.
- CountryPortugal
- SectorManufacturing
- Target groupMigrants, refugees and asylum seekers
Leading organisation
Costa Nova Industry (Grestel, SA)
Date
2023, ongoing
Key stakeholders
• VET providers and training centers
Number of beneficiaries
125
